Using Analytics and Key Performance Indicators to Improve Hospice Operations is proudly presented to you by National Association for Home Care & Hospice. Thank you. We hope that you enjoy your course.
Description:
As hospice agencies face continued regulatory and reimbursement changes, they are challenged to attain operational efficiency while performing within their budget and meeting quality standards. One way to manage performance is through analytics and key performance indicators (KPIs). When used effectively, these metrics can help hospices by highlighting strengths, identifying potential opportunities, and alerting them to areas for concern. With so many benchmarks available - from the Medicare publicly reported data, the PEPPER report, and industry specific operational benchmarks – it can be difficult to decipher which indicators are most critical for monitoring and improving hospice performance. This session will review the critical KPIs every hospice agency should be monitoring, explain how KPIs can be used to move the needle on performance, and help attendees understand the key clinical and operational metrics that drive financial success.
Learning Objectives
• Identify critical key performance indicators used to monitor clinical and financial performance.
• Describe how hospice analytics can be used to improve financial and operational performance.
• Define how management of clinical and operational metrics can lead to improved financial results.
Faculty:
Nursing Contact Hours for this module will expire on August 1, 2024.