(2020 AM) 309. The Value of Engaging Caregivers Early in Their Journey is proudly presented to you by National Association for Home Care & Hospice. Thank you. We hope that you enjoy your course.
Description:
Supporting caregivers is an opportunity to improve both the experience of care for patients and the economic outcomes for patients and the healthcare institutions serving them. In 2018, North Carolina-based Guiding Lights Caregiver Support Center partnered with Alignment Healthcare, a mission-based Medicare Advantage plan with more than 7,000 members, on a pilot study to examine the impact of caregiver interventions on patient health outcomes and healthcare savings when working with high risk Medicare recipients. Based on the observed financial and utilization data from this pilot study, there appears to be a significant return on investment for health care agencies and plans providing low-cost, tailored telephonic caregiver support interventions focused on vetted resources and referrals.
Learning Objectives:
- Outline improved health outcomes for patients that result from engaging caregivers early in a patient’s care journey;
- List improved economic outcomes for healthcare organizations that result from engaging caregivers early in a patient’s care journey;
- Identify key components of a comprehensive caregiver support program.
Faculty:
Cooper Linton, MBA, MSHA
Nicole Clagett