As Medicare continues to squeeze payment rates, increase regulatory requirements, and consider revisions to the benefit and payment model, hospice leaders are searching for ways to improve their financial and operational performance. Benchmarks can be a powerful tool to help identify where hospice agencies have an opportunity to improve. The trick is knowing how to use the benchmarks to your advantage and actually improve performance. This program will help provide you with approaches and tools for using benchmark data to improve the performance of your hospice agency.
Objectives:
- Identify the key performance indicators that drive success in hospice
- List sources for benchmarks in hospice
- Outline the process for benchmarking your agency’s performance
- Implement performance improvement initiatives using benchmarking efforts
Faculty: Allison Maughn, BBA. MBA, CALA, Director of Implementation, Suncoast Solutions
Continuing education units are not available for thsi module