Moving Hospice From Good to Great: Data Insights and Best Practices for Improved Satisfaction and Success is proudly presented to you by National Association for Home Care & Hospice. Thank you. We hope that you enjoy your course.
Description:
End-of-life is one of the most vulnerable times for patients and their families. And, what many do not understand is that there is a significant amount of stress on family caregivers as they care for their loved ones throughout this process. Electing the hospice benefit to support this process can be a life saver for many of these families. But unfortunately due to staffing constraints, regulatory fears, and financial scrutiny there are times when families do not receive optimal hospice care. Resulting in lower family satisfaction and a negative end of life experience. In this interactive presentation attendees will hear from Lead Industry Researcher, Lindsay Doak and CEO of one of the largest hospices Alivia Care, Susan Ponder-Stansel, as they share data driven best practices for optimal hospice performance. This includes best practices in care delivery, integrated technologies that can relieve family burden, patient and family centered care strategies, and more.
Learning Objective 1:
Identify key metrics every hospice should track and monitor to ensure top performance and family satisfaction.
Learning Objective 2:
List hospice regulations and best practices for ensuring optimal care while meeting these regulations.
Learning Objective 3:
Explain best practices for increased family satisfaction, including technology, communication and care delivery strategies for success.
Faculty:
Nursing 1.0 Contact Hours awarded.
Nursing Contact Hours for this module will expire on October 15, 2025.