Course Code: REL-PAC-0-DDAV
Hours: 0.5
Type: Online Course
Content Expiration Date: 3/31/2026
Learning Objectives:
Identify how death is part of the life process.
Describe how depression can impact those at end of life.
Discuss the role of the aide or volunteer when working with someone who is depressed at end of life.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Hope and Wisdom
Facing Death
Stages of Life
Review
Summary
Section 3: Depression
Sadness vs. Grief
Grief vs. Depression
How Can You Tell?
Review
Summary
Section 4: How Can You Help?
Hospice Aides
Volunteers
Review
Summary
Section 5: Conclusion
Summary
Course Contributor
References
Instructor: Susan Heinzerling, BSN, RN, CHPN
Susan Heinzerling earned a Bachelor of Science in biology and a Bachelor of Science in nursing from the University of North Carolina at Chapel Hill as well as a Master of Life Sciences in physiology from North Carolina State University. She became a doctoral candidate in immunology at the University of South Alabama. Her research experiences in the biomedical sciences led to an interest in evidence-based practices. Ms. Heinzerling began her nursing career as a medical/surgical nurse. Patients in acute care with multiple chronic conditions and repeated hospitalizations inspired her practice of hospice nursing. She has worked as a hospice admissions nurse and a hospice RN case manager in both a large urban setting and a rural community.
Target Audience:
The target audience for this course is: Direct Care Staff; in the following settings: Skilled Nursing Facility.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.