(2020 AM) 206. Influencing Up, Down & Across Your Organization is proudly presented to you by National Association for Home Care & Hospice. Thank you. We hope that you enjoy your course.
Description:
In this engaging presentation, Dr. Jermaine Davis will share his latest research on how leaders and frontline employees can use the principles and practices of Influential Leadership to achieve success. No matter what you’re trying to accomplish up, down, and across your organization – there are three qualities required of leaders: the ability to influence others, the ability to communicate effectively, and the ability to cultivate healthy workplace relationships. This presentation will teach you how to thrive and succeed within your organization utilizing the 3 C’s of Leadership: communication, cooperation, and collaboration.
Learning Objectives:
- Explain unconscious bias;
- Manage successfully a diverse staff in terms of race, culture, and age;
- Identify patients’ cultural and racial differences when providing care in the home.