(2020 AM) 103. How Technology can Drive Continuity of Care to Improve Patient and Clinician Health is proudly presented to you by National Association for Home Care & Hospice. Thank you. We hope that you enjoy your course.
Description:
Even before the coronavirus pandemic, the post-acute industry was at an inflection point: we are facing a historic influx of patients in need of our services, yet we are pushed to operate under regulations that chip away at margins and compete for staff who are being lured away by companies who can pay more with far less risk to personal health. With the pandemic, post-acute operators have had to quickly pivot to making their administrative staff remote and delivering care through telehealth platforms that won’t likely be compensated. And with interoperability still not fully-fledged, our patients - and clinical employees - still face extreme risk as patients transition from one care setting to the next. This session will explore how technology can be a significant part of the solution in these extraordinary times. When properly purchased and deployed, tech can keep our patients safer and healthier, our staff more engaged and satisfied, and our bottom lines less at risk.
Learning Objectives:
- Explain how technology can facilitate better data capture, enable efficient workflows, and allow users to leverage analytics so that patient transitions are safer, care outcomes are optimized and employee burnout is minimized;
- Identify key attributes in potential technology partners before negotiating a relationship;
- Outline how to avoid underutilizing technology platforms.
Faculty:
Craig Mandeville
Cindy Campbell, MHA- Healthcare Informatics, RN, BSN, COQS
Robert Rosati, PhD
Kate Warnock