(2020 AM) 304. Live Your Mission, Value Employees, and Win the Culture Game is proudly presented to you by National Association for Home Care & Hospice. Thank you. We hope that you enjoy your course.
Description:
Cultivating an Innovative Work Culture and Climate that promotes employee development, growth and retention. According to a study in 2018, the average turnover rate in the healthcare industry was 18.2%, the highest recorded turnover in over a decade. The turnover costs for a Healthcare employee ranges from $60,000 to over $1 million. High-turnover not only impacts an organization’s bottom line costs; but more importantly, impacts employee morale and patient care. Patients are not experiencing consistent care because organizations are no longer consistent. Investing in your employees through training and development increases employee retention and engagement. Partnerships with the right higher education institutions can allow employees to receive a quality education at an affordable cost. Knowing and understanding the differences between employee satisfaction and engagement allows leaders to capitalize on the sweet spot.
Learning Objectives:
- Explain the correlation of workplace culture and employee turnover, which ultimately impacts employee morale and patient care;
- Assess your workplace culture to improve employee engagement and patient care;
- Identify your organization's "why."
Faculty:
K K Byland, SPHR,SHRM-SCP