(2020 AM) 209. Use Technology and Innovation to Drive Quality and Compliance is proudly presented to you by National Association for Home Care & Hospice. Thank you. We hope that you enjoy your course.
Description:
Apply the use of technology and innovation to drive quality and compliance in an agency. Pre-pandemic, driving quality, and compliance for a remote workforce were challenging and this became even more concerning during the pandemic. With the constant revisions of policies and procedures, all while trying to maintain or improve your established QAPI during the pandemic, innovating with technology and creating strategic communication plans was the key to keeping up with solid quality and compliance program. Post-pandemic, focusing on your quality initiatives will not waiver. Learn how to pivot your quality program with proven techniques presented by a quality nurse who manages a team across three states pre and post-pandemic.
Learning Objectives:
- Use technology to create and innovate your quality program;
- Create a quality and communication strategy that your clinicians will understand, and drive excellence using technology;
- Apply your agency's quality program for a remote work staff
Faculty:
Melissa Gordon, RN, BSN, MBA
Nursing 1.0 Contact Hours awarded.
Nursing Contact Hours for this module will expire on October 19, 2022.