Productivity and RN Turnover: Tipping the Balance of Cost, Quality and Engagement is proudly presented to you by National Association for Home Care & Hospice. Thank you. We hope that you enjoy your course.
How much is too much when it comes to productivity expectations, and more importantly, why? Within today’s workforce constriction, home health and hospice clinicians face high pressure to meet productivity expectations. Absent specific training and focused supports, productivity pressure can increase RN turnover and costs, suppressing revenue, negatively impacting quality and making staffing issues worse. A year’s worth of data will illustrate the tipping point seen between visits per day and voluntary turnover. We will dig deep into the underpinnings of clinician productivity, sharing best practice capacity management techniques aimed to serve the needs of our patients, our clinicians and top notch financial performance.
Learning Outcomes:
- Identify the correlation between rising levels of visit productivity with RN turnover rates in hospice and home health.
- Explain common pitfalls seen in home health and hospice capacity management.
- Discuss specific operational processes, education and leadership actions which support engaged visit productivity in home health and hospice.
Faculty:
Cindy Campbell, BSN, RN, MHA
Johanna Beliveau, MBA