An Agency's Journey to Quality Cycle Management in the Era of PDGM is proudly presented to you by National Association for Home Care & Hospice. Thank you. We hope that you enjoy your course.
The patient-driven groupings model (PDGM) is much more than a change to the prospective payment system, it represents a paradigm shift for agencies that will require continuous quality improvement throughout the patient journey. Quality Cycle Management (QCM) is a means by which management can hold staff accountable. QCM encompasses and connects all parts of the workflow process achieving the goal of patient-centered care and lower health-care costs. In this session we will walk attendees through the patient journey identifying best practices and expected outcomes for each task and the metrics by which to measure results.
Learning Outcomes:
- Explain the impact PDGM will have on your agency's operations and what your agency needs to be doing now to succeed.
- Define which metrics can be used to measure and track results.
- Identify the tools your agency will need to implement QCM.
Faculty:
Laura Page-Greifinger, BSN, RN, MPA