How Operations are Driven by Top Performing Home Health Agencies

How Operations are Driven by Top Performing Home Health Agencies is proudly presented to you by National Association for Home Care & Hospice. Thank you. We hope that you enjoy your course.

Home health agencies have experienced some challenging years and 2019 and 2020 promises more of the same. Reimbursement rates have been squeezed, yet costs and regulatory requirements continue to rise. Agencies are challenged to maintain quality while attempting to become more efficient and productive. In this interactive session, findings from the BKD and SHP’s annual benchmark analyses as they study the financial and operational indicators of the top performing agencies in quality and financial performance. Findings from survey results will be shared on the operational approaches and strategies these top performing agencies use to achieve optimal results in a balanced manner.

Learning Outcomes:

•  Describe the importance of using data to drive operational decisions.
• Identify and interpret key performance indicators critical for future success.
• Explain the common operational approaches and strategies utilized by top performing agencies.

Faculty: